Phone Support Services

Life Smile Support Services Email Answering Services Phone Support Services Chat Support Services Back Office Services Plans and Prices Infrastructure Quality FAQ's TESTIMONIALS As a company we are very happy and highly satisfied with the decent professional approach of your executives handling our valued customers. I am much impressed by your work culture, efforts and over all skills employed by you in making our campaign most popular and successful within a short time... thanks. CEO, Mortgage Services, USA FACILITY IN PICTURES Phone Services - Plans and Prices  Life Smile Phone 8 Phone Answering Support Service 8 Hours a day Monday to Friday USD 490 / month *Per Desk    Add Services on Saturdays   USD  49    Add Services on Sundays     USD   94   Add Email Support Services USD 240       Inquire Request Quote   Life Smile Phone 12 Phone Answering Support Service 12 Hours a day Monday to Friday USD 680 / month *Per Desk    Add Services on Saturdays  USD   68    Add Services on Sundays     USD 121   Add Email Support Services USD 330       Inquire Request Quote   Life Smile Phone 16 Phone Answering Support Service 16 Hours a day Monday to Friday USD 940 / month *Per Desk    Add Services on Saturdays  USD   94    Add Services on Sundays     USD 188   Add Email Support Services USD 380       Inquire Request Quote   Life Smile Phone 24X7   Phone Answering Support Service 24 Hours a day Monday to Sunday USD 1795 / month *Per Desk  Included Services on Saturdays Included Services on Sundays Email Support Services Free       Inquire Request Quote   Standard Features: Setup Cost USD 240/ desk Live Online Call Reports Email of Call Reports Reporting to Customer's CRM Local or Toll Free Phone Voicemail with Custom Greeting Dedicated Phone Lines Agents with Neutral Accent Strong Data Security Setup fee & further Information >

Life Smile offers the ultramodern infrastructure with the most advanced technology for best voice based interaction facility, ensuring every call will be answered on time, every time. Your valued clients can speak directly to our highly trained agents through a pool of dedicated numbers and have their queries resolved effectively and efficiently and for this the IVR (Interactive Voice Response) can be exclusively programmed to route captured calls in a variety of ways, depending on the routing rules that are written into the ACD (Automatic Call Distributor) and in addition to this Life Smile also provides direct dedicated phone lines to ensure instant response and avoid delay (if any) in the line transfer.

Inbound Customer Service

The experienced customer support executives at Life Smile are highly trained and proficient in handling customer-initiated telephone calls for client specific programs ranging from providing billing information, product or service information, aggregating response to direct marketing advertisements, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc. In a nutshell, Life Smile inbound voice based service offering includes:

Answering Service

• Phone Answering Service
• Welcome answering Service
• Product Information Requests
• Toll Free- 800 Answering Services
• Medical Answering Services

Technical Support/ Help desk services: Life Smile's technical support offerings include round-the-clock or working hours basis technical support and problem resolution for computer hardware, software, peripherals and Internet infrastructure manufacturing companies and other business. These include installation and product support, up & running support, troubleshooting and usage support etc. The help-desk services provide technical and non-technical problem resolution services. Life Smile services include-

Troubleshooting for products and services
Complaint and suggestions registration

Customer support services: Life Smile customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on round-the-clock or working hours basis. The wide range of services offered by Life Smile include-

• Customer Service Application / Claims processing
• Feedback collection for products / service / campaign etc
• Polling / Media analysis and surveys
• Subscription services- new and renewal
• Effective up-selling and cross-selling to existing customers during call
• Product enquiries and information- general and specific
• Pre-sales, Post-sales & Order fulfillment for products and services
• Order taking and Sales processing
• Up-selling and Cross-selling
• Documentations and payment queries
• Post-sales product support – general and specific
• Registering changes in customer account information etc.
• Billing Information
• Payment information
• Handling queries on account balance
• Guiding customers in collecting information
• Inquiry Service
• Product / Service information requests
• Dealer and service center locator information service
• ATM / POS locator service, etc.
• Enrollment and reservations services
• Welcome calls, registration and enrollment for campaign and events etc.

Outbound Voice based Service

Life Smile has technically advanced, ultramodern infrastructure to manage a broad range of outbound services for clients across various industry segments. We have the professional and technical expertise to set up and manage several varied outbound call center operations. Life Smile can effectively and cost-efficiently manage the following projects and programs for outbound Voice Services:

• Welcome calls to new customers
• Post sales follow-up calls
• Database enhancement and management
• Product upgrades
• Coordinating repair or replacements
• Setting up appointment for Sales Call
• Verification services
• 3rd party verifications service
• Insurance verifications
• Employment verifications
• Credit verifications
• Credit Management
• Credit authorization
• Lead generation
• Collections
• Market research
• Market Survey and research
• Opinion polls, etc
• Loyalty programs
• Customer acquisition and retention campaign
• Telemarketing
  

Life Smile focuses on the specific requirements of the clients irrespective of the targeted customer base- business-to-consumer (B2C) market or the business-to-business (B2B) segment, the experienced call center professionals at Life Smile would ensure it to be a successful customer relationship. This valuable business relationship is managed and achieved by a thorough understanding of your business / industry and the target market, value proposition and timing, identifying existing or potential customers, thereby making the program most effective by adhering to a highly result-oriented and cost-efficient production and management process, allowing Life Smile to meet and exceed customer expectations every time.
.
Life Smile provides a wide range of outbound call center services across a number of industry verticals such as credit card, direct marketing, telecommunications, mortgage, directory assistance services, travel and tourism, e-commerce, electronics, retail and manufacturing.

You are welcome to contact Life Smile at: lifesmile@gmail.com

Global Health Care: Affordable Health Care Abroad In India / Medical Surgery Treatment Overseas